Shipping policy

Shipping Policy

Order Processing:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has shipped.

Shipping Rates and Delivery Times:

  • We offer standard shipping within USA. Estimated delivery time is 5-7 business days.
  • Expedited shipping options are available at checkout for faster delivery.
  • Shipping costs will be calculated at checkout based on your location and chosen delivery method.

International Shipping:

  • We offer international shipping
  • Rates: Shipping costs vary depending on your location and the size/weight of your order. Shipping fees will be calculated at checkout.
  • Delivery Time: Orders typically arrive within 7-21 business days, depending on the destination and shipping method selected. Please note that delivery times may vary due to customs processing and unforeseen delays.

Tracking Your Order:

  • Once your order is shipped, you will receive a tracking number via email. You can track your shipment via our carrier’s website.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages. If your package is marked as delivered but you did not receive it, please contact the shipping carrier to resolve the issue.

Incorrect Shipping Addresses:

  • Please double-check your shipping address before completing your order. We are not responsible for packages delivered to the wrong address due to incorrect shipping information provided by the customer.

Shipping Delays:

  • Shipping times may be delayed due to unforeseen circumstances such as weather conditions or carrier issues. We will notify you if there are significant delays.

If you have any questions about our shipping policy, feel free to contact us at support@oxseason.com